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E.R.S can offer different forms of alarm response with our officers. The type and level of investigation at the location of alarm activation can be tailored to meet your individual needs. A professionally trained security officer from E.R.S, who does a thorough perimeter check of a property for signs of a break-in, vandalism or trespassing, will be able to provide a more accurate assessment of an alarm call. Our officers are specifically trained in alarm response, most of them coming from either a law enforcement or military background.

E.R.S Alarm Response provides the added benefit of insulating alarm owner from expensive false alarm fines imposed by law enforcement.

E.R.S offers the most effective type of alarm response available to its customers. Remember, a monitored alarm system without reliable alarm response means that no one may respond, or, if someone does respond, it may be hours later and it might be done without a thorough investigation.

If you couple a Security Officer, with our Variable Time Security (VTS) patrols, you have the added benefit of an officer that is on patrol in your area, ready to respond at a moment’s notice in the event your alarm is activated.

E.R.S will also install and monitor your security cameras 24/7 with a qualified, trained security guard that can dispatch a Security Officer to any location on a moment’s notice A Properly trained and prepared officer, on patrol in your area, prepared to respond to your alarm emergency. E.R.S is an affordable solution to protect your property, and more importantly, the lives of you and your loved ones.

Our response services are designed to provide you and your property the security and peace of mind you deserve. E.R.S. is a fully licensed and insured Investigative and Security Company providing response to alarm calls.

When E.R.S. receives a call indicating a tripped alarm, our 24/7 Central Dispatch Office deploys one of our highly trained vehicle patrol officers to respond. Our response vehicles equipped with GPS software that tracks and monitors our vehicles on patrol. This enables us to dispatch the closest patrol unit and allows the officer in the vehicle to quickly navigate to the alarm site.

 Our officer will inspect the business, home or building to identify the cause of the alarm. If a threat or break-in is detected, the officer will immediately notify law enforcement and stand-by until the issue is resolved.

        ALARM RESPONSE SERVICE 

• Exterior inspection of your facility; check your property for signs of break-in or damage

• Check all building perimeters on your property

• Interior inspection of critical areas of your property, if desired

• Check all doors and windows for security breaches

• Activate, Reset or deactivate alarms

   BENEFITS OF ALARM RESPONSE SERVICE 

  Eliminate False Alarm Fees: Most alarm activations are verified by calling the premises to speak with a designated representative or contact person. If the dispatcher is unable to verify that the alarm is false, they adhere to emergency call-out procedures. When the appointed responder is the local police department and they respond to a false alarm, false alarm fees can be imposed. However, if E.R.S. is the appointed responder, our officer would arrive to inspect the premises, they would contact authorities if they determine the alarm to be valid. Our officer would complete a full report on their findings whether false or valid. 

  Quicker Response Time: Alarm calls placed to law enforcement are filtered by priority at the time they are received. Sometimes this can increase the time that law enforcement takes to respond. However, E.R.S. gives immediate attention to these calls, they are priority for us. Our response times are often better than law enforcement, without the risk of penalties or fines.